Chapter 564 - Jiang Yuning’s Ridiculous Customer Service
At nine o’clock the next morning, Jiang Yuning went to the customer service department at Oak Bookstore.
The staff had especially freed up a workstation and a computer for her before they taught her how the operations worked.
“Since the fans had already knew that you were going to work as a customer service representative, many of them swarmed this place yesterday. Previously, we would not have any messages at all in three consecutive days. However last night, our customer service department exploded immediately,” the staff told Jiang Yuning.
“We have already reserved more than twenty thousand sets of books and after communicating with Director Mong, they were all sold out last night.”
“There are no more books for sale now so we decided to do a pre-sale instead. However, the waiting time will definitely be a little longer. So, Yuning, you are basically responsible for two aspects. Firstly, you have to reply to anyone who consults on any questions on <Nameless Orphan>. You have to tell them all the information about the pre-sales and the waiting time to receive the book. Secondly, you have to reply to some of the netizens’ messages. Of course, those problems might be a little ridiculous at times…”
“Ridiculous? I prefer those. Leave those messages to me, okay?” Jiang Yuning replied as she patted her chest confidently.
“Okay, this is your job number. In order to diversify, we have changed all the customer service numbers to Jiang Yuning no. 1, no. 2, no. 3 and no. 4. You are Jiang Yuning no.4 okay?”
Jiang Yuning made an okay gesture: “I am already getting excited. So, how many ridiculous questions are they allowed to ask me?”
IsMySonObedientToday: “…”
In less than half an hour, Jiang Yuning had already communicated with more than ten people. So far, the fans have not recognized her true identity.
Finally, the customer service relations department sorted out all the chat records between Jiang Yuning and her fans and they removed all the customer’s information before they uploaded the chat on Oak Bookstore’s official webpage: “It seems as though someone really loves playing around with her fans.”
Of course, this made it to the hot search too.
#Jiang Yuning Ridiculous Customer Service#
[Hahaha. Jiang Yuning really lives up to expectations. I almost spit out my water!]
[Well, I was just thinking what kind of topic would make it to the hot search today! Jiang Yuning is definitely not a regular person. She is really ridiculous!]
[I am a network card! Oh my god. Jiang Yuning, you really enjoy teasing your fans! Don’t your conscience hurt at all?]
[Since Jiang Yuning is performing customer service, <Nameless Orphan> has already pre-sold fifty thousand books! This is really amazing!]
[I think that it is really a very good promotional activity. Jiang Yuning will be able to relieve some of her work pressure and have fun too! This is so much better than those typical propagandas and promotional activities.]
[I really feel that my stomach is already hurting from laughing too much! I think all the customer service representatives needs to be just like Jiang Yuning! Otherwise, I will just fire them immediately!]
[Hahaha! You are thinking too much. If you hire Jiang Yuning as a customer service representative, you will be laughing even if she is just sitting still.]
The total amount of time that Jiang Yuning spend as a customer service representative was two hours. In fact, it was neither too short, nor too long.
A large number of fans flocked to the Oak Bookstore and almost crippled their network!
During the next one hour, Jiang Yuning played the role of a very serious customer service representative.
This made the fans very happy. Of course, Jiang Yuning also promoted and sold a number of books on behalf of the book store.
In short, the interaction between Jiang Yuning and her fans were really cute.
The feedback on the internet was good and all the parties involved achieved their goals. Jiang Yuning also managed to promote <Nameless Orphan> as she intended to.
Two hours later, Jiang Yuning got off work. Before she left, Jiang Yuning signed a couple of books and she also asked the bookstore to conduct more fun activities for the fans.